The “Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) 1.0” course is the capstone course of the Cisco CCNP certification. This course teaches students to troubleshoot problems in IP networks through a series of practical lab scenarios. The course focuses on practicing structured troubleshooting methods.

Exam Preparation

The TSHOOT exam contains a series of simulated troubleshooting scenarios. To get a feel for the user interface and style of these questions you can go through an exam demo and tutorial published by Cisco on the Cisco Learning Network. This same page also contains links to the actual topology that is used during the test. I strongly recommend reviewing these items before taking the TSHOOT exam.

Additional Troubleshooting References

The following sites contain references to presentations and articles relating to network troubleshooting:

Cisco Live Online

Cisco Live Online (free registration required) is a great free resource for all things Cisco. It contains the session presentations from past Cisco Live events in PDF format. In addition to the PDFs, there are recordings for many of the sessions that you can review at your leisure. The Cisco Live archives contain a large number of sessions that focus on troubleshooting various Cisco products and technologies. The following sessions supplement the topics that are covered in the course: